Flagship Projects
This portfolio emphasizes seven projects that best demonstrate the breadth of my work: enterprise technical writing, documentation governance, knowledge-base ownership, release documentation, eLearning, financial-services documentation, Docs-as-Code, and AI-ready documentation.
1. AI-Augmented Documentation Product Suite
Scriptorium Lab Services FZCO · Founder / Documentation Product Lead
Eight browser-based applications spanning structured document generation, multi-model review, legacy-content migration, XML validation, FAQ generation, deterministic prompt compilation, and RAG-readiness auditing.
2. AI Docs-as-Code Workflow
Public GitHub implementation · Documentation engineering
A governed documentation workflow using Markdown, GitHub, MkDocs Material, GitHub Actions, Vale, AI-assisted review, human approval, and HTML/PDF/DOCX outputs.
3. RCA Documentation Governance
Recovery Centers of America · Healthcare IT
Centralized documentation ownership, naming and numbering, version control, approvals, recurring review schedules, dashboard reporting, and HIPAA-aligned documentation controls.
4. Comm100 Four-Platform SaaS Knowledge Base
Comm100 · SaaS knowledge management
End-to-end ownership of customer documentation across Live Chat, Chatbot, Ticketing & Messaging, and Knowledge Base, including the complete Amy Chatbot online-help system.
5. Oracle Drug Safety Documentation Modernization
Oracle · Life sciences / regulated software
Legacy documentation modernization, online-help restructuring, major/minor release support, 12+ patch releases, and time-sensitive data-release instructions with zero missed deadlines.
6. Oracle eLearning & Localization Program
Oracle · Healthcare, clinical, and drug-safety portfolios
40+ eLearning courses and short videos across 9 English and 7 Japanese titles, with translation/localization coordination across the United Kingdom, India, and Romania.
7. GlobalLogic / Mantas Financial Crime Documentation
GlobalLogic · Consultant — Technical Writing Group · Dec 2005 – May 2012
Enterprise product documentation across 10+ major release cycles for the Mantas Behavior Detection Platform, Fraud Detection, and Oracle Financial Crime and Compliance Management (FCCM) Solutions, with small-team leadership and coordination across India and United States teams.
For the complete chronology, see Professional Experience. For inspectable source-controlled implementations, see Public GitHub Projects.