Customer Portal Login Guide¶
Before you begin¶
Confirm that your customer account is active, your email address is verified, and you are using a supported browser.
Sign in¶
- Open the customer portal sign-in page supplied by your organization.
- Enter your registered email address.
- Enter your password.
- Select Sign in.
- Complete multifactor authentication when your organization requires it.
Troubleshoot access¶
- Check that Caps Lock is not enabled.
- Confirm that you entered the email address associated with your account.
- Use the password-reset process after repeated unsuccessful attempts.
- Contact the designated support team when your account is locked or inactive.
Security
Do not share passwords, verification codes, or recovery links. Support representatives should never ask for your password.